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Overview: SERVICEPower provides field management and outsourced service solutions to help drive the best possible service experience for the end customer
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ServicePower - Strengthening the Service Chain by SERVICEPower
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
Deliver Full Workforce Optimization and Build the Optimal Service Solution by SERVICEPower
February 2008 - A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization.
Effective Field Service Outsourcing and Channel Management Strategies by SERVICEPower
February 2008 - Bookended by the OEM and the end-customer, service networks can be comprised of multiple organizations like 3PLs, contract field service outfits, contract manufacturers, distributor partners, and even other OEMs.
Fire & Security Success Story by SERVICEPower
June 2006 - Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
Network Optimization: Achieving Success and Profitability in Field Service by SERVICEPower
February 2008 - A key element and requirement for optimization is the ability to manage field resources. This essentially means that a service organization has to have access to qualified service personnel.
Underpinnings of Service Excellence: Synchronizing Resource Capacity with Service Demand by SERVICEPower
March 2008 - This benchmark study shows that forward-thinking companies have taken strategic actions to achieve service excellence by accurately forecasting service demand and effectively planning and provisioning service resources to meet that demand.
Whatever Happened to Service? by SERVICEPower
June 2008 - After investigating the market, Quality Store selected an integrated retail scheduling system from SERVICEPower that provides guaranteed client and customer service results.
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