June 2007 - (Free Research) Firewalls and antivirus software remain an important line of defense against malicious code entering your computing environment. This paper discusses traditional security techniques, and how to stay ahead of hackers by patching known vulnerabilities, identifying signatures of known malware and rejecting applications of unknown origin or function.
November 2007 - (Free Research) In 2006, Danka leadership made the decision to update the company’s service management solution, which was largely based around a self-service interactive voice response (IVR) system. After engaging with multiple vendors, Danka chose Astea’s FieldCentrix FX Mobile®, a workflow software for automating field service processes.
June 2008 - (Free Research) Using Mobility XE, VNSNY’s clinicians are now able to focus more of their attention on their patients and not on the technologies they use.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
November 2007 - (Free Research) With the increasing proliferation of broadband, more and more users are using Peer-to-Peer (P2P) protocols to share very large files. This trend has exponentially increased traffic flows across a very wide area network. This paper describes how to identify different types of traffic for individualized control that can return double-digit capacity.
GFI MailEssentials is server-based and installs on the mail server or at the Gateway, eliminating the deployment and administration hassle of desktop-based anti-spam and anti-phishing products.
February 2008 - (Free Research) The Health Insurance Portability and Accountability Act (HIPAA) prescribes new health care industry rules and recommendations for the handling and transmission of patient health information.
August 2008 - (Free Research) This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
GFI MailSecurity acts as an email firewall and provides mail security by protecting you from email viruses, exploits and threats, as well as email attacks targeted at your organization.
June 2008 - (Free Research) Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications.
June 2008 - (Free Research) This white paper outlines the main challenges involved in appliance update management and details the approach NEI has taken in overcoming those challenges.
February 2008 - (Free Research) This white paper provides an overview of the evolving combat tactics used in the antivirus battle, giving both simplified explanations of technological approaches as well as a broad chronological perspective.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
July 2008 - (Free Research) SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, also you can synchronize your sales, marketing, and customer care activities across your organization.
February 2008 - (Free Research) In business language, with minimal use of IT jargon, this white paper explains service oriented architecture (SOA) as a way to get more “bang” from the IT buck.
April 2008 - (Free Research) In a world of growing regulatory requirements surrounding data privacy, storage and IT managers must protect the data in their care at all costs. Read this white paper to learn how to ensure that data privacy is maintained in the data storage envir…
February 2008 - (Free Research) Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages.
Realtime STP is the leading solution for new business processing and expert underwriting decisioning for life and health carriers ready to adopt STP. It is a web-based end-to-end solution capable of fulfilling the promise of straight through processing—delivering a policy from application to issue in one customer interaction.
June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.
March 2008 - (Free Research) Dr. Janelle Barlow of "Branded Customer Service: The New Competitive Edge", shows how to provide world-class customer care and business-guru Michael Gerber explains how to provide a customized product through a standardized process.
